The ImageSpan team just returned from Museums and the Web, an annual conference that drew 600 museum professionals to Denver to explore “the social, cultural, design, technological, economic, and organizational issues of culture, science and heritage on-line,” according to the event’s online brochure.

Museum professionals view the Web as a potential treasure trove of opportunities, which may help explain why attendance rose about a third for this year’s Museums and the Web event.

The question is: how to best leverage the Web? Presenters from around the world strove to answer that question by sharing ways to engage audiences online. For example, one presentation covered how best to present large collections online so that the public can easily find what interests them, while another offered ways to complement, enhance and extend on-site learning with on-line learning.

The biggest trend to emerge from this year’s event was “a focus on sharing data and putting data outside one’s own website into spaces controlled by others,” said David Bearman, a partner in Archives & Museum Informatics and a key organizer of the event.

For many long-time museum professionals, releasing content to the “wild” of the Internet is a scary and daunting prospect. However, most of those in the museum community understand the educational, cultural and even monetary benefits of making their content available online. A lot of museum professionals simply want to make their content available for browsing by art lovers, or for educational purposes. Others want to know who is using their content and want attribution for it online, but do not want to charge for its use.

This latter group expressed interest in the combination of LicenseStream Tracker with Digimarc for Images, which lets photography agencies, media companies, museums and archives add an imperceptible digital watermark to communicate copyright ownership and information on how to contact the owner wherever the image is found online. The LicenseStream Content Tracker then crawls the Web looking for uniquely watermarked images, providing regular reporting on where a content owner’s images are found so they can take appropriate action.

Yet other museum professionals are just beginning to realize that there may be new markets for their content where it would be fine to charge a usage fee – for example, for advertising or another commercial purpose such as store design. Many museum professionals had their eyes opened to this notion at Museums and the Web, where the Missouri History Museum  demonstrated how ImageSpan’s LicenseStream  empowered it quickly and efficiently to start discovering new markets and sell hundreds of images.

As a result, a comment we heard often at the event was: “I know that we are sitting on a gold mine, but it’s just such a huge undertaking.” Museum professionals recognize that there is value in their content, but do not believe they can begin licensing it until they have a content management system in place and until they digitize, tag or keyword ALL of their content to make it easy to find, use and license.  However, the Missouri History Museum’s experience with LicenseStream demonstrated that this is not the case. The museum has more than 600,000 images, including many that are not digitized, and it is still implementing a content management system. However, already it has begun licensing its images with LicenseStream.

How? While LicenseStream is not a content management system (CMS), it can host content to enable licensing, royalty processing, multiple-party fee disbursement, etc. In fact, LicenseStream can “plug in” to any existing architecture and/or CMS to generate revenues that will help a museum justify the larger content management initiative.

Another huge trend at this event was the interest in mobile applications. This spike in interest reflects the broader market’s interest in mobile applications, as highlighted in a recent announcement by the research firm Gartner said investments in mobile applications and technologies will increase through 2011 as organizations emerge from the recession and ramp up mobile spending.

However, while several vendors focused on museum tours, we discovered that museum professionals were most interested in learning about mobile applications that are NOT tours. They want to know what additional applications are out there to help them take advantage of this new medium and its explosive growth, especially with the introduction of the iPAD.

As museums wake up to new opportunities via the Web and mobile technologies, it will be exciting to see how they optimize the use of these technologies to engage with audiences and advance their missions.

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